If you’ve tried all these things and still have a problem, we’d really appreciate it if you’d send a Problem Report.Ĭlick here to find out how to Submit a Problem Report. Windows 8.x: Navigate to the Appsscreen and select Epson ScanSmart. Windows 10:Click > Epson Software> Epson ScanSmart. Windows 11:Click, then search for Epson ScanSmartand select it. After that, you can save, print, or share them. If you’re still getting stripes with transparencies, make sure nothing is blocking the small rectangular calibration area on the glass. You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. 
If you’re getting stripes, try re-doing the “Scanner | Calibrate” command.If a language option is given, select your language. Double click the driver download to extract it. Disconnect the device from your computer. If you still can’t scan transparencies, make sure the cable from the lamp in the scanner lid is plugged into the back of the scanner and that the cover is off the lamp in the scanner lid. After you have found the right driver, follow these simple instructions to install it.If you can’t scan transparencies, try the x32 version of VueScan.Try a newer (and preferably shorter) USB cable.Try turning your scanner off and back on again and rebooting your computer - then run VueScan again.
Try running VueScan and use the “File | Default options” command - then see if the problem goes away. Make sure you’re using the newest version of VueScan (check. * Searching for a printer may fail due to your network configuration.Here are some things you can do to solve problems with VueScan: * This device app does not support All-In-One devices on USB connection at this time. Epson Print and Scan delivers an exceptional print and scan experience in the Start screen for your Wi-Fi connected Epson All-In-One printers on Windows 8 so you can get your work done! The Epson Print and Scan app provides you with familiar basic control that are enhanced for touch to compliment your creativity.
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